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Black Friday Sale · ends soon
Build your winter wardrobe in one go: the more pieces you add, the bigger the discount on your whole order.
Mix & match across the whole store. The discount is applied automatically at checkout, no code needed.
Our story
Emily & Rose was born from a wardrobe full of clothes and nothing to put on. We wanted pieces that feel as good on a Tuesday morning as they do on a Saturday night: soft knitwear, coats cut to flatter, boots you can walk in all day.
Every piece is chosen for its fabric, its cut and the way it fits into a real life. Designed in the UK, delivered free to your door, and easy to return if it is not quite right.
Our team is here to assist you Monday to Friday, 9:00 AM to 5:00 PM (London time). Email us at contact@emily-and-rose.com or use the contact form, we reply within 24 hours.
Frequently asked questions
How can I track my order?
keyboard_arrow_downOrders are processed within 1–3 business days. As soon as your parcel ships, you receive an email with a tracking number so you can follow your delivery (6–9 business days). You can also use our track order page.
How can I return my items?
keyboard_arrow_downYou have 30 days from the day you receive your order to request a return. Items must be unworn, unwashed and in their original condition with tags attached. Contact us with your order number and we send you the return instructions. See our return policy.
Is there a satisfaction guarantee?
keyboard_arrow_downYes. If your order is not what you expected, whether it is a jumper, a dress, a coat or a pair of boots, return it within 30 days for a full refund or an exchange in a different size or colour.
How does the Buy more, save more offer work?
keyboard_arrow_downAdd 2 items to your cart and get 15% off, 3 items for 20% off, 4 items or more for 25% off. Mix & match across the store: the discount is applied automatically at checkout.
How do I get in touch with you?
keyboard_arrow_downEmail us at contact@emily-and-rose.com, use our contact form or reply to any of our emails. We answer within 24 hours, Monday to Friday, 9:00 AM to 5:00 PM (London time).
